Privacy Notice


Our Commitment To Privacy.

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.


The Information We Collect:

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number


The Information We DONT Collect:

Credit/Debit Card Information. If any payment is made via a credit/debit card, the details of that transaction are held solely by our processing partners, PayPal or Cardsave (on behalf of your card issuer) . You are advised to view their Privacy policy.


The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use email addresses to answer the email we receive, send confirmations and updates of orders. We also use them to send marketing emails, but only when specifically requested by you, and in all cases you may remove that specific request from within your account settings. Such addresses are not used for any other purpose and are not shared with outside parties.

We do reserve the right to use any Information provided, and subsequently obtained by any method, to assist law enforcement agency’s in the fight against crime.

You can register with parts of our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we will never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, unless in regard to our forums, where access is subject to COPPA regulations and membership is authorised by a parent or guardian in writing. No part of our website is structured to attract anyone under 13.


How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by viewing your online profiles. To further enhance privacy, registration applies only to parts of our site. You are permitted to register at any or all parts as you feel fit. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by making amendments to these profiles

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.


How To Contact Us

Should you have other questions or concerns about these privacy policies, please use the details on the contact page.

Continue
Categories
Discontinued (2)
Equipment (1)
Food and Supplements (0)
Reference (0)
Substrates (0)
Animals (21)
Set ups (0)
Enclosures (0)


Go To...
Quick Find
Use keywords to find the product you are looking for.
 
Category:

Gender:

Search in product descriptions
Yes  No

Advanced Search
Species Available
Your Security
Certified Domain
Visitors

Total number of unique visititors since December 10th 2013 is:
Customer Group
You get Retail rates.
Sorry
There are no current

Better Together Discounts

No Discounts
Licenced Shop
Pet Shop Licence details
Inspected & Licenced to sell pet animals under the
Pet Animals Act 1951
Cards Accepted
Cards Accepted
Authorised
Transporter Authorisation
Authorised type 2 animal transporter

Item added to Basket.

Your Basket Contains:

  • Total: £0.00